Since Racks Pasay Road closed down, I have always wondered when it will open a branch within the Makati area again. When I used to eat pork, I can not get enough of their ribs, and their sauce... oh... their sauce. YUM!
So, when we saw that the Racks branch in Paseo de Magallanes was open, we were all excited to have the Racks Ribs for my brother's birthday. Well, whatever they served did not match our expectations at all.
My family is a huge meat eating group. So, when we saw the menu and all its delicously photographed food, they could not stop themselves from ordering the baby back ribs. Check out the photo on their menu. It looks really good. Big portions with a good helping of those sidings. It was really presented well and it looked like something you cannot resist.
Imagine our disappointment when they served this to my parents.
Maybe its the presentation or maybe its the dryness of the meat but the dining experience I had in this particular branch of Racks was a big disappointment. It's false advertising.
Giving them the benefit of the doubt, maybe the food stylist of the menu is really good (kudos to you!) but the presentation of the chef in the house is not even close to acceptable. The meat was even drier than I remembered it to be. The chicken was the same. Smaller than in the photo and the meat was drier.
It might also because they just opened a month or two before we dined but then again, there should be standards that should be followed, right? If the menu displayed a scrumptous dish, you don't serve one that's not been plated well nor has been cooked within the Racks standards.
I really hope they improve or the excitement of having the Best Ribs in Town is going to fade really quickly.
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